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“What Others Have To Say”

 

Hear what our clients have to say about us...

In a recent survey of 150 Real Estate Office users these are a cross section of the comments:

I’m not particularly computer literate, but even I can understand it.

I couldn’t believe it when a colleague told me about this programme, but it really is simple to use and does everything he told me it would.

We’ve struggled in Far North Queensland with the franchisors recommended software programme for over 12 months, Real Estate Office is the answer to our prayers – we would never go back to the other one.

As the Sales Manager of a multi–office operation, I can honestly say that it now takes 2 minutes to achieve what it used to take 2 days for me to do.

Last year our office wrote off over $50,000 worth of uncollected advertising fees; this year it has diminished to well under $4,000 and we shall recover these funds, since Real Estate Office now tracks every cent. For this reason alone, the changeover has been well worth the extra work that it caused our office in the short term.

I’m a seller, not a speller! My vendors are very impressed with the letters I send out – they look the business and only take me 5 minutes to produce, using the templates.

No more fumbling around for flyers. Being in a group with four offices it was embarrassing when I couldn’t find the information of a colleagues listing. With the instant flyer I can print out the facts with photos and my details, and talk with authority about the property by reading the info sheets, I reckon it has helped me make two sales already.

I’d say that your software was instrumental in getting me top dollar for my business that I sold in the first quarter of this year. The new guy took over my desk and everything just kept rolling along.

At all the training we are told about top of mind awareness; reality is, it’s a lot of work and I need to make sales. Real Estate Office gives me the tools. I’ve had people stop me to thank me for a recipe I sent out a couple of weeks ago on a just listed email, that’s what they call building up your profile, I think?

Admin is not my strong point, we blokes use the other side of the brain you know, but with the diary tracker thing I’ve picked up three listings; two are opens, but it’s a start, I’ll just keep sending them letters out!

Before the boss got your programme my main job was uploading to the web sites, which took ages, particularly last thing of an afternoon when all the school kids were jumping online. The sales guys used to get on my case when their properties weren’t uploaded, now it virtually does it on its own. I can even correct errors from home, saves me the trip in.

I’ve been doing real estate for five years now and everyone wants my opinion on this and that, small town thing you know, its part of the job. Well if I’m out on a soft call I set the diary to SMS me after an hour to call me back to the office, it even got me out of shopping with the Missus last weekend.

I didn’t like the instant message part when we first got REO, the big brother scenario, but I’m a believer now. The new girl tried to muscle in on my buyer; the print out proved I was working him just a few days before her, I reckon she picked him off a call to me.

There is nothing worse than getting a listing then waiting for the admin girls to produce the widow card, vendors just want to see the property in our window. Now once the photos are on the system it’s printed, a good job too with that new laser printer.

I joined the team here just a few months back, worked in Coles before, job was ok but no future. The office has a list of things that rookies must do in the first few weeks, it comes up on the calendar. The other guy used it before me and he’s doing really well. Every day I have a list of activities and it’s working for me too.

I’m the type of agent that has kept my contacts in a pocket book, done it for years. Since I agreed with the team to move into the 21st century and taken Real Estate Office, I’ve done more business but had to put on a PA. It’s worked out fine for me though; I play golf twice a week now.

One on ones are a necessary evil and as a selling principle trying to get the information together beforehand meant a couple of late nights, that or look unprepared. Now, not only is the information available, but I can see at a glance if there are improvements and what real effort is being made.

Just got back from a great long weekend in Airlie, spent most of the time on the water and an hour on Saturday afternoon in the internet café, closing a deal with an investor, a Pommie in Dubai, who came in off an E brochure – more than paid for the weekend!

I’ve only been in this sales admin job for a few weeks, I was thrown in at the deep end when my predecessor left, no proper handover either. The woman on the help desk got me started with entering up deposits and stuff – she has obviously run these types of accounts herself. The trust account is not complicated, nothing more that a coloured bank statement.

As the principal, one of my main concerns these days is compliance (especially with the OFT dropping in unexpectedly). With the procedures that Real Estate Office has now put in place, I am confident that form such as the PAMDA 22as are being correctly filled in. The property just isn’t uploaded to the website, or advertised, until the paperwork is completed.

 

 

Industry Partners

BARCLAY MiS

I.T.Today Local Homes is an Australian owned and operated Business, servicing offices all over Australia. The Reo/Boss software System are in use with over 1100 Sales People. Reo/ Boss Software was started in 2000 with the design to bring software the made sense to the real estate industry.

I.T. Today Local Homes was founded on the conviction that the Australian market was in need of superior quality Information Technology services delivered at a fair price, I.T. Today Local homes firmly believes in being committed to its customers’ expectations for cost efficient products and services that enhance their  profitability and performance.

Supported by a team of dedicated and professional IT specialists, I.T. Today Local Homes customers are supplied with web sites, e-commerce solutions, data base systems, computers systems and networks; designed, assembled and Programmed under a strict quality centred regime that is second to none. This commitment to quality is evident throughout the company’s design and operations, from the simplest web site through to multi location internet-based client systems.

Our extensive experience with internet, web and programming services are at the cutting edge of technology, working with Flash, Dreamweaver, SQL, ASP, PHP4, Delphi, Visual Basic, C++, Access, IIS, Apache and other softwares. Our internet servers are all “secured” servers with multiple backup servers.

Thank You for Giving us the chance to fulfill your office requirements.

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